24/7 On Call/After Hours: 0409 128 553

You Connect Australia
You Connect Australia
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About Us

We aim to empower individuals with disabilities by providing quality, person-centred support that promote independence, inclusion, and well-being. We are committed to delivering trauma-informed, culturally sensitive, respectful care that aligns with each participant’s unique goals, values, and lifestyle.   We aim to enhance the quality of life for NDIS participants through collaboration, innovation, and advocacy to support participates in achieving their full potential. 

Empowering Person-Centred and Inclusive Support

Empowering Person-Centred and Inclusive Support

Empowering Person-Centred and Inclusive Support

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We believe every individual deserves to be seen, heard, and valued. Our services are meticulously tailored to the unique needs, strengths, goals, and cultural backgrounds of each participant. Inclusion is not just a value—it is the foundation of our daily operations. 

Compassionate Trauma-Informed Practice

Empowering Person-Centred and Inclusive Support

Empowering Person-Centred and Inclusive Support

Youth and mentor holding hands

We create safe, compassionate, and empowering environments. All staff are extensively trained in trauma-informed care, recognising the profound impact of trauma and promoting healing through respectful, consistent support. 

Culturally Responsive and Safe Services

Empowering Person-Centred and Inclusive Support

Qualified and Compassionate Support Workers

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Our services are culturally inclusive, acknowledging the importance of identity, community, and cultural connection—especially for First Nations peoples, CALD communities, and LGBTQIA+ participants. 

Qualified and Compassionate Support Workers

Qualified and Compassionate Support Workers

Qualified and Compassionate Support Workers

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Our team is composed of skilled professionals who bring not just experience, but empathy and lived understanding. Every staff member holds relevant NDIS worker clearances, qualifications, and engages in ongoing professional development to ensure the highest quality of care. 

Collaborative and Clear Service Agreements

Qualified and Compassionate Support Workers

Collaborative and Clear Service Agreements

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We work alongside participants, families, and advocates to create clear service agreements that reflect the participant’s goals, preferences, and support plan. 

Strong Safeguarding and Ethical Standards

Qualified and Compassionate Support Workers

Collaborative and Clear Service Agreements

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Participant safety and dignity are non-negotiable. We uphold the NDIS Code of Conduct, keep transparent reporting systems, and empower participants to speak up, give feedback, and make informed choices. 

Flexible, Community-Based Support

Commitment to Continuous Quality Improvement

Commitment to Continuous Quality Improvement

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We offer support where it matters most—whether that is at home, in the community, or alongside education, employment, or recreation. Our goal is inclusion in everyday life, not separation from it. 

Commitment to Continuous Quality Improvement

Commitment to Continuous Quality Improvement

Commitment to Continuous Quality Improvement

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We listen, learn, and grow. Feedback from participants shapes how we operate. We invest in staff training, reflective practice, and community consultation to stay accountable and continually improve. 

Building A Community for a Lifetime

Commitment to Continuous Quality Improvement

Building A Community for a Lifetime

At You Connect Australia, we are committed to making a positive difference in the lives of our participants. We strive to create a supportive and inclusive community where everyone can thrive. 

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Our Team

Our team is made up of dedicated professionals with hands-on experience in some of Australia’s most critical care sectors; including child protection, disability support, and youth justice. Each team member brings compassion, skill, and a strong understanding of the challenges facing young people today.

Join our Team
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Staff Learning

 We invest in continuous professional training to ensure our staff are equipped with the latest knowledge and best practices. With a shared commitment to empowering young people, our team works closely with families, carers, and the wider community to create safe, supportive, and inclusive environments for every child in our care. 

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You Connect Australia

Business Phone: 1300 536 155 

Email: [email protected]

 24/7 On Call/After Hours: 0409 128 553


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